May 27 2021 A forum where Apple customers help each other with their products. Only when I enroll them via MaaS360 I was successful, but not with Intune. As well, there are actual Maas360 folks in there, including the well known, Matt Shaver. Everything seems to be Synced. This section includes token sync errors related to Apple Automated Device Enrollment (ADE): This section provides troubleshooting steps for these additional scenarios: Enrolling ADE devices with user affinity requires WS-Trust 1.3 Username/Mixed endpoint to be enabled to request user tokens. In Intune, I set a default DEP profile, set an enrollment restriction profile and some configuration profiles, but the error keeps popping up. The issue does not affect Direct Enrollment scenario. I am beyond irritated I cannot figure this out. Maybe I'll hear first thing tomorrow. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The Company Portal app on the device is out of date or corrupted. Just to give the background information, i imported the ios device (iphone) using apple configurator 2 in Apple Business Manager and reassigned to intune MDM. Edit the enrollment profile. I was able to fix it. The iOS on the Xr has been backed down to 12.4.1, and we're still unable to enroll the device due tothis error. This site contains user submitted content, comments and opinions and is for informational purposes only. I signed up with Miradore MDM. You can wait for the activity to complete or click Close to close the window. Click Edit. Invalid Profile" Any help would be tremendously appreciated. Does InTune have an iOS App agent? Cause: The enrollment is blocked by a device type restriction. The Apple Push Notification Service (APNs) provides a channel to contact enrolled iOS/iPadOS devices. Solved! provided; every potential issue may involve several factors not detailed in the conversations I tried enrolling just a single iPad to start with and I'm hitting Invalid Profile (see screenshot). Problem: Apple Enrollment Profile needs to be refreshed. Yesterday and today, I've successfully enrolled other devices, both an iPhone SE, and an iPhone 6, with no errors whatsoever.These devices are running iOS 12.4 and iOS 12.3. General discussion; text/html 3/9/2020 5:41:53 AM ForumFAQ 0. Description: Apple purges old enrollment profiles from their servers every now and then. Is anyone having found a fix for this, please? I kick start the Enrollment on the iPhone. There are several channels under the Mobile Pros group, including one for#microsoftintune. I have configured MDM server (Intune) successfully via the Apple Business Manager. I saw that mentioned as well, but that's not the problem. however, the device is still showing in the Apple Business devices and is assigned to an MDM. To get a list of enabled endpoints, use the Get-AdfsEndpoint PowerShell cmdlet and looking for the trust/13/UsernameMixed endpoint. Solution: For example, Intune has been removed from the MDM server list in ABM/ASM. I added my MDM server in Apple DEP and synced the token/devices on Intune and Miradore and cannot get either to work. I've created a Profile and assigned it to the iPads. I did try restoring the iPad to factory using iTunes but still the same error. The device can't be enrolled because the user's account isn't yet a member of a required user group or the user does not have the correct license. There is never n answer provided other than the fix which involves the restore from iTunes or DFU mode. i signed up for an Apple Business account, had all of my iPhones added to it and am trying to get auto-deployment set up using Intune or Miradore as the MDM. Here is the KB:Get an Apple MDM Push certificate. Solution: Sign in to the Microsoft Endpoint Manager admin center. where you will find others with the same problem. Apr 29, 2022 8:43 AM in response to colwilldevices. Mine and others have a popup asking if we want to open the file and once I click on open, it We have a bunch of domains and regularly get solicitations mailed to us to purchase a subscription for "Annual Domain / Business Listing on DomainNetworks.com" which promptly land on my desk even though I've thoroughly explained to everyone involved that SC Department of Employment and Workforce. I will report back shortly. The cursor was not initially set by Intune during the sync. All postings and use of the content on this site are subject to the. I haven't had time to call Apple Business support yet. only. If so what was the issue? Invalid Profile iOS DEP SOLVED Go to solution CBOE Here to help 09-22-2021 09:13 AM Is anyone else having issues today configuring new iOS/iPadOS devices with Meraki + DEP? The user might have tried to enroll using a non-iOS device. Location > Language > Wi-Fi > Remote management. For example: For more information, see Get-AdfsEndpoint documentation and Best practices for securing Active Directory Federation Services. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. U need to add them first ander supervisor mode to have most of the features. any proposed solutions on the community forums. I reassigned them but I believe they were already assigned. I've created a Profile and assigned it to the iPads. I did the restore and now the device is not coming up with the auto-enrollment 'Remote Management'. I want to know what is causing it and how to fix it. Solution: Remove the enrollment profile from the device and wait that the Enrollment profile status ( Enrollment > Apple DEP) is Not assigned. They are VERY active and knowledgeable. Your Intune tenant is configured to only allow corporate-owned devices. Ensure that Change the SSL certificate used for HTTPS is selected, and then click Next. We have a Windows XP computer (don't ask) with network shares that, as of yesterday, are no longer reachable by other computers on the LAN. When you turn on an ADE-managed device that is assigned an enrollment profile, enrollment fails, and you receive the following error message: Cause: There's a connection issue between the device and the Apple ADE service. For example, if I go to Intune, Enroll devices, Enrollment program tokens, I can see the new iPads in "ready to enroll". Did you set up a default deployment profile on the MDM? This user account is not authorized to use Microsoft Intune. Enrollment will fail and this message will appear if: Renew the APNs certificate, and then re-enroll the device. In my specifiv environment, it's more likely a configuration issue with Intune rather than a problem with iOS version, but again, this is just my case. So if you can't click un unassigned, the device has no mdm server assigned.. I've since tried updating the iPad through iTunes and performed a factory reset. @glennsfieldCheck if your MDM Push Certificate has expired. 04:31 AM We have repeatedly utilized theDFU mode and iTunes on both devices, but have yet to successfully enroll either. The error "User Name Not Recognized. For example, they'll see this error if Intune has been set as the MDM authority, but the user has a System Center 2012 R2 Configuration Manager license. Otherwise, register and sign in. The following article may also help: Get started using Apple Business Manager or Apple School Manager with Mobile Device Management, User profile for user: I can wholeheartedly recommend their MDM not only because of superb support, but because it offers the features I was needing, and even has more to offer. A valid URL should start with https://manage.microsoft.com/EnrollmentServer/Discovery.svc/iOS/ESProxy? 1. I am still presented with Invalid Profile. Apple Business Manager configured with Intune. Check that enrollment has been set up correctly and that. They give you three choice: to add, remove, or "disown". Lissy_12, call Please see screenshot. I have never used those specific MDMs but there is usually a default DEP profile that you have to set up on the MDM. The token has possibly expired. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If WS-Trust 1.3 is not enabled, Automated Device Enrollment (ADE) iOS/iPadOS devices can't be enrolled. I submitted a ticket some time later for something else and the same Pam responded almost immediately. Nothing else ch Z showed me this article today and I thought it was good. Just in case they weren't though, is there a way to "reset" and start from scratch? I would suggest to use Miradore tutorials they are helpful. This error indicates that the Company Portal app is out of date or corrupted. For example, if I go to Intune, Enroll devices, Enrollment program tokens, I can see the new iPads in "ready to enroll". SC Department of Employment and Workforce is an IT service provider. I recently switched MDM and had a few iPads that stuck trying to download the DEP profile from the old MDM, only way to "uncache" it was a dfu mode restore. To date, the only resolution is to put it in DFU mode and then set it up again. Hello guys. Too many mobile devices are enrolled already. Any sugestion with that? 0 0. If you still have any issues feel free to let me know and I can look into it. I have joined Well, setting a default profile had no effect. I would love to hear from anyone who can give me some honest answers. I am trying InTune again this morning and have a profile assigned to the device, as well as a default profile. You have also to create a certificate. There's a problem with the certificate that lets the mobile device communicate with your company's network. I am attempting to set up a company phone and after restoring to factory settings, I'm getting a Remote Management "invalid profile" error. Edit the support phone number for your profiles. The sales rep, Pam, and tech guy, Jay, even replied to an email on Saturday! Use the iOS Company Portal Cloud setting in the Settings app to redirect government users authentication towards the government cloud. Select next and error message: Remote Management The configuration for your iPad could not be downloaded from cancelled. I'm asked to sign into the remote management screen but I tried my Apple Business Manager credential and . Edit the department field for your profiles. Any help would be tremendously appreciated. Intune Remote Management Invalid Profile Fix - YouTube 0:00 / 1:04 Intune Remote Management Invalid Profile Fix 1,486 views Nov 9, 2021 This helped me solve the "The configuration for your. The cursor was rejected by Apple or not found. We have that particular plan with Miradore, and none of my invites are sending out, nor is my DEP equipment able to get the profile. Sign up with your Apple ID to get started. ask a new question. Click System Settings. Welcome to the Snap! Select Devices > Enroll devices > Enrollment restrictions. We are getting "connection lost" messages and "invalid profile" messages when stepping through the setup, specifically when at the remote management screen. Discussions and posts about both Paid and trial subscriptions of Microsoft Intune are welcome. Has anyone figured this out yet? We utilize Apple's DEP with AirWatch. When i try to register a DEP device (converted with apple configurator) i get the same error that you are reporting. You can make any change to the profile. Active Directory enables this endpoint by default. while an invalid URL usually starts with https://appleconfigurator2.manage.microsoft.com/MDMServiceConfig? See detailed instructions. The steps to get an APNs certificate weren't completed, or. Have you thrown the iPad in DFU mode, then restored/retried? Again, we'll update this post when the issue is fixed. Computers can ping it but cannot connect to it. Click Settings. Verify whether your token has expired, and if a new token was created. Interesting, when I connect the iPad to iTunes, it comes up with this now (see screenshot). Find out more about the Microsoft MVP Award Program. Looks like no ones replied in a while. Rats! For help with determining if WS-Trust 1.3 Username/Mixed is enabled in your identity federation provider, contact Microsoft Support if you use AD FS. If you've already registered, sign in. Each time I get the error, I need to DFU the device. How do I bypass it to finish setting it up for the new employee assignment? I think my favorite is #5, blocking the mouse sensor - I also like the idea of adding a little picture or note, and it's short and sweet. 1-800-MY-APPLE, or, Sales and I am at a loss at this point. What I do not understand though is when I check the InTune devices, there is not a 'last contacted' date for the device. 04:38 AM, -if there any enrollment restrictions that would block it, -If the devices were assigned to an MDM server with DEP profile configured before running setup assistant on the device, And maybe to test it do you have a mac ? I'll probably have to do that tomorrow. I do not have an apple pc available to use the other deployment method..and I have already generated the apple push notification certificate as well as the MDM token. I believe what you're referencingis disowning, which doesn't let the serial to be re-added to the DEP database. The token may be expired, revoked, or malformed. They are enrolled into ABM by the supplier (purchased through Apple Business Store). To continue this discussion, please ask a new question. I cannot manually apply without DEP because the devices are enrolled in Apple Business. Users must have the correct license type for the mobile device management authority. The Configuration of your iPad could not be downloaded from <companyName> Invalid Profile Cause. Did you ever find an answer? Refunds. I see the following screens. Sharing best practices for building any app with .NET. Solution: Disable MFA, and then re-enroll the device. Click Done. Remote Management. Restart Tomcat. so you can try to configure the iPad with the apple configurator, @Rudy_Ooms_MVPPlease find enrollment restrictions attached. Accept the new T&C in Apple ABM/ASM Portal. The mobile device management authority hasn't been defined. Government users who are signing in from another device will need to manually select the government cloud for authentication. Choose Assign to server, then choose the MDM server you want to assign or reassign the device to. Time is correct. We have the fix, but no one can seem to help us prevent it happening. Currently MFA doesn't work during enrollment on ADE devices. Ensure that Generate a certificate from the JSS's built-in CA is selected, and then click Next. However, I'm still getting invalid profile error. Under Device type restrictions, select All Users > Properties. Choose Unassign to unassign the device from an MDM server. The scenario: When following the steps in this document (Enroll iOS devices with Apple Configurator) for Setup Assistant enrollment, you get "Invalid Profile: The configuration for your iPad/iPhone could not be downloaded from [Your Organization Name]" error after accepting "Apply configuration" on the device. I am in the same situation with the invalid profile on our DEP iOS enrolled devices. I am absolutely pulling my hair out here. New iPad - "Invalid profile" Apple Business manager using Enrollment program tokens, Microsoft Intune and Configuration Manager, intune apple business manager mdm invalid profile, Re: New iPad - "Invalid profile" Apple Business manager using Enrollment program tokens. When attempting a restore through iTunes to the iPad, select WiFi connection, English, Country and the Remote Management screen appears. I'm quite certain the devices were assigned to the MDM server beforehand. I am not interested in hearing about other products that we can move to as that is not an option. The configuration profile name is either invalid, empty, or too long. I tiried to DFU both iPhones several times, but I've faced the same "Invalid profile" error anyway. Was there a Microsoft update that caused the issue? There is no way to bypass the 'Remote Management' set up without releasing the device from Apple Business. The iPhone 11 is running 13.1, and is likewise plagued with this error. Hope this helps. Invalid Profile". I was up against a brick wall and had to make a decision. Once Intune was set as default MDM authority, I was able to enroll our test iPhone. We have recently received (2) devices that I'm unable to deploy due to this "Invalid Profile" error. Remove the app, validate user credentials, and then resinstall the app. Mobile Hi, We have been issued with a ton of laptops which are currently AzureAD joined and managed with InTune.Select Policies Learn how to use ActiveSync policies , System Center Configuration Manager (SCCM) profiles, and Intune to control the way your mobile users access email, Wi-Fi, VPN, apps, and data (3 days ago) Go to Intune and open the . In Apple Business Manager , sign in with an account that has the role of Administrator or Device Enrolment Manager.Click Devices in the sidebar, search for a device in the search field, then select the device from the list.After you have searched for devices, select the total number of devices at the top of the list, then click . It's not hitting InTune for some reason - or Miradore MDM for that matter. I tried Intune first but signed up for Miradore trial today to see if it would work. When you turn on an ADE-managed device that is assigned an enrollment profile, the initial setup sticks after you enter credentials. The scenario: When following the steps in this document (Enroll iOS devices with Apple Configurator) for Setup Assistant enrollment, you get Invalid Profile: The configuration for your iPad/iPhone could not be downloaded from [Your Organization Name] error after accepting Apply configuration on the device. - edited We're currently an AirWatch shop. We're about to reach out to AirWatch on this. Open the Settings app and select Company Portal. Guys, I'm so glad I found this thread. Find out more about the Microsoft MVP Award Program. I turn on the device, it brings up the remote management screen then displays "The configuration for your iPhoen could not beownloaded from .. Yours is completely different, since you've been using AirWatch for a while, and you get enrollment errors on those specific DEP-enabled iPhones. If rebooting the device does not help, do the DFU restore for the device. Ok, try going to mobilxperts.slack.com and ask the group or groups. Power on device to enroll, Remote Management screen is displayed. Under Device Type Restrictions, select the restriction that you want to set > Properties. Solution: Fix the connection issue, or use a different network connection to enroll the device. I would suggest to do it with an apple pc you dont need an apple dev account in this way. which is usually the original profile URL you copied from the Intune console for Setup Assistant Enrollment. Create a new profile, and assign the profile to devices. DEP - Remote Management "Invalid Profile" Looking for some advice/assistance for the following issue. Are you able to manually apply a profile to the device without DEP to rule out the configuration of the profile being wrong? Assign the profile back from the More actions menu. Basically, since I started a Microsoft 365 trial, our tenant's MDM Authority (Intune > Overview) was set to "Office 365" and not to "Intune". We also have MAAS360 and have same issue, this all was working. Much appreciated. Verify that a valid Intune license is assigned to this user. After working with engineering to replicate and then pinpoint the issue, we decided it would be useful to post a known issue just in case you've run into this. Pros workspace (mobilxperts.slack.comOpens a new window). Set the Cloud to Government. The purpose is to update the modification time of the profile. i am getting invalid profile issue during enrollment. In the Company Portal settings, select Cloud. I have recently created an Apple Business Manager account, purchased iPads through the Apple Business Store which linked directly into Devices under business.apple.com devices. Government users signing in from another device are redirected to the public cloud for authentication rather than the government cloud. Cause: Azure AD does not yet support redirecting to the government cloud when signing in from another device. Apple may provide or recommend responses as a possible solution based on the information When you turn on an ADE-managed device that is assigned an enrollment profile, the Intune enrollment process isn't initiated. I've been working on Intune so I guess this feature has been activated, but I still cannot see it enabled on my profile. Note: If you select a device that is unassigned, you will not see the unassigned option. We're running into the exact same situation, and of course these phones go live on Tuesday. Cause: The enrollment profile is created before the ADE token is uploaded to Intune. New terms and conditions (T&C) need to be accepted in ABM/ASM. Your daily dose of tech news, in brief. Everything seems to be Synced. By Lee Yan | Intune Sr. Software Engineer on theEnterprise Mobility and Customer Experience Team. Then assign the enrollment profile again to the device and reboot it. For me, it was a decision between delaying deployment or paying $2/mo for a solution that works. Apple reached out to MDM system developers concerning changes to UDID (iPhone Unique Device ID),and I'm guessingthe MDMfolksare moving as fast as they can to get this addressed. More info about Internet Explorer and Microsoft Edge, Troubleshoot device enrollment in Microsoft Intune, Set up iOS/iPadOS and Mac device management, Sync Active Directory and add users to Intune, Create an APNs Certificate for iOS devices, Set up iOS/iPadOS and Mac management with Microsoft Intune, Get started with a 30-day trial of Microsoft Intune, The configuration could not be downloadedInvalid Profile, Authentication doesnt redirect to the government cloud, Best practices for securing Active Directory Federation Services, The Apple Push Notification Service (APNs) certificate is missing, invalid, or expired. You must be a registered user to add a comment. Thanks for sharing your recent experience, JKelehear. DEP devices successfully syncing into iOS enrollment program with Intune. I have configured MDM server (Intune) successfully via the Apple Business Manager. I will try defining a default and see if that changes anything. Once released, it is my understanding that it cannot be re-added. I work for Miradore and we did indeed have a small outage this weekend in regards to iOS devices. Thanks for the reply. We're using MaaS360 with Apple DEP but we are also trying Intune.Today and yesterday I tried to enroll an DEP-iPhone via Intune but I get the "Invalid profile" error, while it works flawlessly with MaaS360 (yes, I moved that device from one MDM to another in DEP portal). May 27 2021 @Rudy_Ooms_MVPthanks for your reply. Option 4: Navigate to the console lifecycle status page. The configuration for your iPhone/iPad could not be downloaded from <Company Name>: Invalid Profile Cause: The enrollment is blocked by a device type restriction. Bonus Flashback: Back on December 9, 2006, the first-ever Swedish astronaut launched to We have some documents stored on our SharePoint site and we have 1 user that when she clicks on an Excel file, it automatically downloads to her Downloads folder. The devices are an iPhone Xr, and a newer iPhone 11. Added a device compliance policy for iOS and x2 iOS device configuration profiles - one is type "Device features" and one is type "Device restrictions". If this a company device, you would need to contact the system administrator for assistance with Mobile Device Management (MDM). No, sadly we still see it. I'm using setup assistant with modern authentication. Apple disclaims any and all liability for the acts, Solution: Sign in to the Microsoft Endpoint Manager admin center > Devices > Enroll devices > Enrollment restrictions. What is happening behind the scenes: The enrollment URL for the MDM server created with Apple Configurator did not get resolved successfully or was manually edited. I'll report back when I have more information. Option 3: Create a new DEP profile and apply it. Sharing best practices for building any app with .NET. Otherwise, contact your third-party identity vendor. Remove the Company Portal app from the device. You may also have to contact Apple if the issue persists. Created the the Intune certificate (CSR) for the Apple MDM push cert creation. It was the right one. I tried Intune first but signed up for Miradore trial today to see if it would work. We'll update this post when it's resolved. Profile created and assigned to devices within Intune. $2 per month per device but it works. Remote Management Invalid Profile Error Welcome to Apple Support Community A forum where Apple customers help each other with their products. Still the same error. When completed, click Remove Profile from More actions and refresh the page. remote management invalid profile company no longer exists Hello I have 4 ipads from my old company after we closed up the business. I just don't get it. Known Issue: Profile error enrolling iOS devices with Apple Configurator, Microsoft Intune and Configuration Manager, https://manage.microsoft.com/EnrollmentServer/Discovery.svc/iOS/ESProxy, https://appleconfigurator2.manage.microsoft.com/MDMServiceConfig. Thank you for using the Apple Support Communities! Make sure that your user's device is running iOS/iPadOS version 8.0 or later. After updating them to iOS 15 they are getting stuck at a remote management screen saying "invalid profile" and gives the information to the MSP that we used to manage everything. The user must remove one of their currently enrolled mobile devices from the Company Portal before enrolling another. Yep. The iPhone is assigned to a Enrollment profile in intune. I tried with an iPhone XR runnning 12.4.1 and an iPhone 11 Pro running 13.0 and then 13.1: in all cases, I was able to enroll it with MaaS360 but not with Intune, which I'm testing. Created the Apple MDM push certificate (PEM), downloaded it and uploaded it to Intune. By default, the Cloud setting is set to Automatic and Company Portal directs authentication towards the cloud that is automatically detected by the device (such as Public or Government). This topic has been locked by an administrator and is no longer open for commenting. Did you ever get this resolved? I've followed their walkthrough, and I opened a ticket wondering if emails and SMS aren't being sent out by their servers, but I have yet to hear back. Select the affected user account, and then choose. Contact your system administrator if you think you have received this message in error." A new activity generates a list of the devices that are assigned or reassigned to the selected MDM server, or unassigned from an MDM server. Expired tokens can be renewed, Invalid token will need to have a new token created in Intune. This article helps Intune administrators understand and troubleshoot problems when enrolling iOS/iPadOS devices in Intune. Enrollment will fail and this message will appear if: There's a problem with the certificate that lets the mobile device communicate with your company's network. Flashback: Back on December 9, 1906, Computer Pioneer Grace Hopper Born (Read more HERE.) Solution: In Device Console > Organization > Settings > Apple DEP tab > click on the name of the DEP account > DEP Tab > click Update DEP Settings at the bottom of the tab. Another thing: in O365 admin portal, I see that "Mobile Device Management for Office 365" app cannot be activated because it needs to be activated ad organizational level. See Starting and Stopping Tomcat for instructions. Just replace the invalid URL portion with the valid URL portion for the MDM server on the Mac computer, then try preparing the device again. omissions and conduct of any third parties in connection with or related to your use of the site. So, something different is happening but it's still not progress lol. Intune can't talk to Apple anymore. DFU mode will fix the issue, but this is not an acceptable workaround. I turn on the device, it brings up the remote management screen then displays "The configuration for your iPhoen could not beownloaded from <company name>.. I've reached out to AirWatch in Atlanta, and my tech-person informed me that a patch is necessary for each type of device, meaning one for the iPhone Xr, and an additional patch for the iPhone 11, in order to avoid the "Invalid Profile" issue. Cause: Multi-Factor authentication (MFA) is enabled. Select the device using the check box on the left and click Reset Token from the More Actions on the top. Our MAAS360 invalid profile was related to a licensing issue. See Troubleshoot device enrollment in Microsoft Intune for additional, general troubleshooting scenarios. The state is "Not Contacted" but I figure that's normal until the enrolment is done? I've had profiles fail to apply because the time was incorrect on the device. We've redone certificates and everything, and the devices enroll via DEP, but when they do, they get the same invalid profile error. Click Apache Tomcat Settings. I did not set up a default profile, but I did add the device serial# to a profile. The mobile device management authority hasn't been set in Intune. See detailed instructions. This has all been remedied. colwilldevices, User profile for user: captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Learn more. indicates that the user who is trying to enroll the device does not have a valid Intune license. We are using Maas360 with local user accounts only. Workaround: Fortunately, there's a relatively simple workaround. To start the conversation again, simply Miradore is a little bit complicated but once you do the first it gets easier for the other devices. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. I have same issue with intune MDM. We recently had a case escalated through all levels of support which took quite some time to troubleshoot. 0. . Unless they have changed it since I've last used DEP (it's been about a year) you can take the device serial out of DEP and still have the option to re-add it. The mobile device type that you're trying to enroll isn't supported. Also, is your device getting the right time when it comes up? Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. The token is valid as far as I can see. This site contains user submitted content, comments and opinions and is for informational purposes I had planned to upgrade 30 phones today but couldn't get past this hurdle. The following table lists errors that end users might see while enrolling iOS/iPadOS devices in Intune. Invalid profile issue during enrollment Hi all, i am new to intune and having issues with the iOS device enrollment. Since I am seeing the same thing when using InTune or Miradore set as the MDM, I don't think it's talking to either one. 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